Can I use the SSO portal on my mobile phone? ▼
Yes. The SSO portal is mobile-responsive and works well on any smartphone browser. For a smoother experience, you can also download the official Raj SSO app from the Google Play Store, which supports all features of the web portal including login, service access, and profile management.
What should I do if I change my mobile number? ▼
Log in to your SSO account, click the Edit Profile (pencil icon) at the top of the dashboard, enter your new mobile number, and verify it using the OTP sent to your phone. Do this immediately when you change your SIM.
Is there any fee for creating or using an SSO ID? ▼
No. Registration, login, and use of the Rajasthan SSO ID portal is completely free for all citizens, businesses, and government employees. If anyone charges you for creating or accessing an SSO ID, that is not an official service.
How do I merge multiple SSO IDs? ▼
If you accidentally created two or more SSO IDs, you can merge them through the
"I have multiple SSOIDs" option on the login page. Full step-by-step instructions are available in our
Merge SSO IDs guide.
Why is my login page showing a blank screen or not loading? ▼
This is usually caused by high server traffic or JavaScript being disabled. Try refreshing the page, switching browsers (Chrome is recommended), or clearing your browser cache. Try during off-peak hours — before 9 AM or after 8 PM.
Can two people share one SSO ID? ▼
No. Each SSO ID is issued to a single individual and is linked to their personal identity documents (Aadhaar, Jan Aadhaar, etc.). Sharing an SSO ID is not permitted and can lead to issues with service applications, scholarship eligibility, and government record accuracy.
What services can I access immediately after logging in for the first time? ▼
After your first login, you can access most citizen services right away. However, some services (like SIPF or certain recruitment portals) may require you to complete your profile first — linking your Aadhaar, verifying your mobile number, and uploading a profile photo.
Is my SSO login data private and secure? ▼
Yes. The official SSO portal uses HTTPS encryption and OTP-based verification to protect your account. However, security also depends on your personal practices — use a strong password, do not share your credentials, and always log out after each session on shared devices.