Have more than one SSO ID? Learn how to safely deactivate your extra Citizen account and merge it with your primary or Government Employee SSO ID — all online in minutes.
Go to SSO Portal to MergeTime required to complete the process
Registered mobile number required for verification
Merging is permanent — cannot be undone
Done entirely via sso.rajasthan.gov.in
Many Rajasthan citizens end up with more than one SSO ID — often because they registered once as a regular citizen and again through their government job. Having two active SSO IDs can cause confusion when applying for government services, scholarships, or jobs through the portal.
Merging SSO IDs means deactivating one account (usually the independent citizen account) and linking its service history to your primary account — typically a Government Employee SSO ID. After merging, you log in using a single ID and access all your linked services from one place.
Make sure you have all of the following ready before attempting the merge:
Go to sso.rajasthan.gov.in. On the main login screen, look for the link "I have multiple SSOIDs" and click "Click here to merge."
Sign in as a Citizen using the SSO ID you wish to deactivate (the extra or duplicate account). Do not log in with your Government Employee ID at this step.
After logging in, click the pencil (Edit Profile) icon at the top right area of the dashboard. This opens your account profile settings.
Inside the Edit Profile section, find and click the "Deactivate Account" button. This starts the deactivation and merge process for your citizen account.
You will be asked to enter the mobile number registered with this account. An OTP will be sent via SMS. Enter it to confirm deactivation.
After OTP verification, you will be redirected to the merging page. Enter your active Government Employee SSO Login ID — the account you want to keep and merge into.
Review the details shown and confirm the merger. Your citizen account is deactivated and its linked data is transferred securely to your Government Employee SSO ID.
After a successful merge, here is what changes and what stays the same:
| Item | Before Merge | After Merge |
|---|---|---|
| Number of active SSO IDs | 2 (Citizen + Government) | 1 (Government ID only) |
| Citizen account login | ✅ Active | ❌ Permanently deactivated |
| Your service history & data | Split across 2 accounts | Consolidated in 1 account |
| Jan Aadhaar / ABC ID links | May be linked to either account | Transferred to primary ID |
| Can you reverse the merge? | N/A | ❌ No — permanent |
Check that the mobile number you entered matches the one registered with the account. Try clicking "Resend OTP." Ensure your network has a signal and the number is not on DND (Do Not Disturb) mode.
This is the most critical mistake to avoid. If you accidentally start the process on your Government Employee account, stop immediately and do not complete the OTP step. Once the merge is finalised, it cannot be reversed. Contact the SSO helpdesk at 0141-5153222.
The merge option is only visible on the SSO portal login page. Ensure you are visiting sso.rajasthan.gov.in directly. Clear your browser cache or try a different browser if the option does not appear.
Ensure your Government Employee SSO ID is currently active and you are entering it exactly as registered — it is case-sensitive. If your Government ID is also inactive, reactivate it first before attempting the merge.
You should consider merging your SSO IDs if any of the following apply to you:
Ready to Merge Your SSO IDs?
Visit the official SSO portal and follow the steps above. Have both login credentials and your registered mobile number ready before you begin.